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Case Study

BIDFREIGHT PORT OPERATIONS

Bidfreight Cut Budgeting Time And Gained Real‑Time Visibility With IDU

ABOUT BIDFREIGHT

Bidfreight is one of South Africa’s largest logistics and freight companies, operating as part of the Bidvest Group. With a diverse portfolio spanning bulk, break‑bulk, container, and automotive logistics, the company plays a critical role in connecting industries to global and regional supply chains. Its scale and expertise allow it to deliver integrated transport and warehousing solutions that support efficiency and reliability across multiple sectors.

THE BUSINESS CHALLENGE

Bidfreight, one of South Africa’s largest logistics and freight companies, faced a time‑intensive, spreadsheet‑driven budgeting process. Finance teams were burdened with manual data entry and constant revisions, while operational managers had limited visibility into their own numbers. This created delays, reduced accuracy, and made forecasting a stressful, drawn‑out exercise.


The reliance on Excel also meant that budget reviews were slow and cumbersome, with managers waiting for finance to consolidate and distribute updated reports. The lack of transparency and ownership across divisions hindered accountability and made it difficult to align financial planning with operational realities.

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THE SOLUTION

By adopting IDU‑Concept’s Budgeting & Reporting Modules, Bidfreight transformed its budgeting process into a collaborative, real‑time system. Managers across branches and divisions could now access their own budget areas directly, interrogate costs, and contribute to forecasts without relying on finance staff.


The system’s drill‑down functionality and role‑based access gave managers clarity and accountability, while finance teams were freed from repetitive spreadsheet maintenance. Forecasting cycles became faster, more accurate, and more transparent, enabling Bidfreight to align financial planning with operational performance. The result was a streamlined process that empowered both finance and non‑finance staff.

A PARTNER IN SUCCESS

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“Bidfreight’s success highlights how IDU empowers managers, eliminates spreadsheet chaos, and delivers faster, more accurate results.” - Margie Whitten, Director, IDU

“IDU has reduced the time taken to do budgets and forecasting — for both capturing and reviewing.”

Finance Manager, Bidfreight Port Operations

THE RESULT

Reduced budgeting time across divisions.

Real‑time visibility into actuals vs. budgets.

Greater accountability with managers owning their numbers.

Improved forecasting accuracy and faster review cycles.

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