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Royal Agricultural & Horticultural Society

RAHS moves from Excel macro bottlenecks to real-time divisional budget ownership.

  • Not-for-profit
RAHS moves from Excel macro bottlenecks to real-time divisional budget ownership.

With all staff able to concurrently access individual project areas within IDU-Concept, our budget setting season is less stressful and far quicker. Managers now take ownership of their budgets

Hayley Herbst, GM Finance & Corporate, RAHS

Founded in 1839, the Royal Agricultural & Horticultural Society of South Australia is a membership-based, non-profit organisation dedicated to promoting excellence in primary industry. Its events include the Royal Adelaide Show, the Wine Show, and others, while its broader mission reaches into public education about rural products and agricultural pathways for young people.

Before RAHS moved to IDU-Concept, the finance team absorbed a persistent operational load. Budgeting and reporting ran on Excel macro workbooks — a tangle of spreadsheets that required constant manual attention to stay current. Divisional managers had no direct route to their own numbers; they joined a queue, waiting for finance staff to update and distribute files before they could see where their areas stood. Month-end was not a rhythm — it was a pressure point, with the finance team racing to produce reports while the rest of the organisation waited. Non-financial managers, unable to interrogate costs themselves, had little basis for adapting mid-month or taking meaningful ownership of their results. Accountability across divisions was thin, and the mechanism of failure was structural: the data sat with one team, and everyone else worked around that constraint.

In 2018, RAHS implemented the Enterprise Edition of IDU-Concept's Budgeting & Reporting Modules. The system gave divisional managers direct, concurrent access to their own areas of the budget — removing the dependency on finance staff as data intermediaries. Each manager could review actuals against budget at any point during the month, drill down into individual transactions, and enter their figures into the annual budget cycle using the same data the finance team worked from. Ownership shifted structurally: budget areas were assigned, access was granted, and accountability followed naturally from both.

"RAHS needed a solution that could empower non-financial managers while easing the load on finance. IDU-Concept delivered transparency, accountability, and efficiency, transforming their budgeting into a collaborative, real-time process."

Kevin Phillips, CEO, IDU

Real-time visibility into actuals versus budgets, accessible to managers across every division. Finance staff freed from the role of data intermediary, with managers accessing their own data directly. Divisional managers holding genuine ownership of their budgets — structural, not declarative, because the system made it so. Monthly board reporting became faster and more inclusive, and the annual budget cycle drew input from across all levels of management — fostering stronger commitment and alignment.

"With all staff able to concurrently access individual project areas within IDU-Concept, our budget setting season is less stressful and far quicker. Managers now take ownership of their budgets, and visibility into actual versus budget results has been well received across all levels."

Hayley Herbst, GM Finance & Corporate, RAHS