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Case Study

BURGER KING® SOUTH AFRICA

Improved Accuracy, Transparency and Ownership

ABOUT BURGER KING®

The very first BURGER KING® restaurant in South Africa opened its doors in May 2013. A joint venture between Western Capebased investment company, Grand Parade Investments, and BURGER KING® Worldwide. BURGER KING® South Africa was launched in the Western Cape and continues to expand nationally. with more than 102 restaurants across five provinces in South Africa.

THE BUSINESS CHALLENGE

BURGER KING® South Africa faced a growth-driven budgeting and reporting burden as they expanded to 102 stores across five provinces. They were relying on Excel for budgeting, forecasting, and reporting, which became increasingly complex and inefficient with more cost centers and geographically dispersed entities. 


The need was for a cost-effective, scalable solution that could streamline financial management, improve accuracy, and speed up close processes without lengthy consulting engagements.

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THE SOLUTION

IDU-Concept was chosen for its rich, out-of-the-box budgeting, forecasting, performance management, and reporting capabilities that integrate smoothly with their ERP. 


The web-based, user-friendly platform enabled rapid rollout to all stores with minimal training, giving users real-time access to their data and self-serve reports. 


Since implementation, budgeting and forecasting have become faster and more accurate, with detailed reporting and a quicker month-end close, delivering greater accountability and transparency across the business.

A PARTNER IN SUCCESS

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"IDU has transformed Burger King South Africa’s budgeting and reporting, delivering faster cycles, greater transparency, and real-time insights across 102 stores." - Margie Whitten, Director at IDU

“I would highly recommend IDU to other corporates based on the positive impact it has had on our business and how it has improved our budgeting and reporting processes. Since implementing IDU we have experienced improved accuracy, ownership and transparency within our organisation.

Chryzanthia de Waal, Finance Executive - BURGER KING® South Africa

THE RESULT

Faster budgeting cycles – Centralized budgeting and forecasting became a streamlined, faster process with improved speed and accuracy.

Greater transparency and ownership – Budgeting and reporting became more open and accountable across stakeholders.

Real-time, self-serve reporting – Users access their results instantly, reducing delays for month-end reports.

Faster month-end close – Reporting detail and speed of close improved, making month-end processes quicker and more efficient.

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