
Case Study
RETAILABILITY (PTY) LTD
Retailability simplifies multi‑currency budgeting and reporting with IDU

ABOUT RETAILABILITY (PTY) LTD
Founded in 1984, Retailability (Pty) Ltd is a South African based group of retail brands including Legit, Beaver Canoe and Style. With over 430 stores across Southern Africa including South Africa, Namibia, Botswana, Lesotho, Swaziland and Zambia – Retailability prides itself in bringing authentic and affordable fashion to our customers.
THE BUSINESS CHALLENGE
Retailability, a fashion retail group with over 430 stores across Southern Africa, faced significant challenges in managing its complex financial environment. Operating across multiple countries meant dealing with multi‑currency transactions and multiple ledgers, but their existing system, SAGE 300, lacked the budgeting functionality and reporting flexibility needed.
The finance team struggled with Excel‑based processes that were time‑consuming, error‑prone, and unable to deliver timely, consolidated insights. Month‑end reporting was slow and frustrating, leaving leadership without the clarity required to make confident, data‑driven decisions.
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THE SOLUTION
After an extensive evaluation process, Retailability selected IDU‑Concept in 2018, implementing the Reporting Module first, followed by the Budgeting Module. IDU was configured to meet their specific business requirements, replacing manual spreadsheets with a robust, cloud‑based solution.
The implementation was delivered on time and within budget, with IDU’s consulting team providing professional, responsive support. Reporting was simplified, month‑end accounts could be prepared faster, and the finance team gained peace of mind knowing outputs were derived from a stable, reliable system. The Budgeting Module eliminated Excel frustrations, giving Retailability a streamlined, accurate, and scalable financial management process.
A PARTNER IN SUCCESS
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“Partnering with Retailability meant delivering a solution tailored to their multi‑currency, multi‑ledger environment. Seeing their finance team move from slow, error‑prone processes to streamlined reporting and confident budgeting is exactly the kind of transformation IDU is built to achieve.” – Margie Whitten, Director, IDU

“Our reporting has been simplified and we can prepare month‑end accounts much faster, with peace of mind that the output comes from a robust system. The Budgeting Module removed the frustrations of Excel, and the IDU team has been highly professional and responsive. I recommend IDU without reservation.”
Malcolm Smith, CFO, Retailability
THE RESULT
Faster month‑end reporting, reducing turnaround times significantly.
Elimination of Excel frustrations, with a robust, cloud‑based budgeting solution.
Tailored configuration, meeting Retailability’s multi‑currency and multi‑ledger requirements.
Professional, responsive support, ensuring smooth implementation and ongoing confidence.

