Case Study
GROWTHPOINT PROPERTIES
Growthpoint elevates property and financial reporting with IDU
ABOUT GROWTHPOINT
Growthpoint is a leading retail, commercial, and industrial property company with a diversified portfolio of 445 properties in South Africa, 57 in Australia, and a 50% stake in Cape Town’s V&A Waterfront. Through its shareholding in Globalworth, it also owns 60 properties in Poland and Romania. The group’s assets are valued at R126.2 billion, with nearly a third located offshore.”
THE BUSINESS CHALLENGE
Growthpoint Properties, managing a vast portfolio across South Africa, Australia, and Europe, faced significant challenges with its legacy property management software. The system’s outdated database architecture made information difficult to access and slow to retrieve. Managers struggled to produce professional, standardised reports, and the lack of consistency across regions created inefficiencies and confusion.
The finance and property teams needed faster, more comprehensive reporting that could combine conventional financial data with property‑specific insights such as vacancies, lease expiries, and debtor information. Without a modern solution, reporting was fragmented, time‑consuming, and unable to support the scale of Growthpoint’s operations.
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THE SOLUTION
In 2005, Growthpoint implemented IDU‑Concept’s Financial Reporting Module as part of a strategic overhaul of its reporting process. The solution provided a single point of access for users, delivering standardised, professional reports across all regions. By eliminating manual data handling and spreadsheet manipulation, IDU streamlined month‑end processes and improved efficiency.
Over time, Growthpoint extended IDU’s capabilities to tenant and building‑level budgeting, enabling detailed insights into lease renewals, commissions, and shared costs. The Sectoral Approach further enhanced analysis across commercial, industrial, and retail portfolios. With over 220 users, IDU has become a powerful toolset that supports both property managers and portfolio managers, driving accountability and enabling smarter decision‑making.
A PARTNER IN SUCCESS
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“Growthpoint’s journey shows the adaptability of IDU‑Concept. By combining financial and property‑specific reporting, we delivered a solution that not only streamlined processes but also empowered managers with deeper insights across their portfolios.” – James Smith, CIO, IDU
“Through IDU‑Concept we have improved the level of service we render to our listed funds, putting us at the forefront of property management in South Africa. Our property managers no longer waste time designing reports and inputting data — instead they analyse and use the data to manage portfolios more effectively.”
Alec Davis, CIO, Growthpoint Properties
THE RESULT
Standardised reporting across regions, improving professionalism and consistency.
Streamlined month‑end processes, eliminating manual data handling and Excel inefficiencies.
Enhanced property insights, including vacancy analysis, lease profiles, and tenant‑level budgeting.
Scalable adoption, with over 220 users empowered to access and analyse data.
